Privacy Policy,

Lush & Leafy Flower Studio

Last updated: April 2026
Website: lushnleafy-hk.com

1. Introduction

Lush & Leafy Flower Studio ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding it.

2. Information We Collect

When you place an order or contact us, we may collect the following:

• Personal details: Name, email address, phone number

• Delivery information: Delivery address, preferred delivery date and time

• Payment information: Processed securely by our payment providers (Stripe / PayPal). We do not store your card details.

• Website usage data: Pages visited, browser type, device type (via cookies)

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Send order confirmations and delivery updates

• Respond to your enquiries

• Improve our website and services

• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Sharing Your Information

We may share your data with trusted third parties only where necessary:

Third PartyPurposePayment providers (Stripe / PayPal)Processing payments securelyDelivery partnersFulfilling your deliveryWebsite hosting (Hostinger)Hosting and running our website

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but some features of our site may not function properly.

6. Data Retention

We retain your personal data only as long as necessary to fulfil your order and comply with legal requirements. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time (where consent is the basis for processing)

To exercise any of these rights, contact us at: [your email address]

8. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All payment transactions are encrypted using SSL technology.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on our website. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:
Email: lushnleafy@gmail.com
Website: lushnleafy-hk.com